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Sheraton Phoenix Downtown Phoenix, Arizona
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Sheraton Phoenix Downtown › FAQs

Know before you go

Sheraton Phoenix Downtown FAQs

Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.

233 answersLast verified Nov 14, 2026By BookResorts

The basics

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Where is Sheraton Phoenix Downtown located?

Sheraton Phoenix Downtown is at 340 N 3rd Street, Phoenix, Arizona, 85004, in the heart of downtown near the Phoenix Convention Center.

What time is check-in and check-out at Sheraton Phoenix Downtown?

Check-in starts at 4:00 pm and check-out is at 11:00 am, with guaranteed early check-in and late check-out offered for added flexibility.

What is the minimum age to check in at Sheraton Phoenix Downtown?

Guests must be at least 21 years old to check in.

Does Sheraton Phoenix Downtown have a pool?

Yes. The hotel has a complimentary outdoor heated lap pool on the fourth-floor rooftop with a sundeck and lounge area.

Is parking available at Sheraton Phoenix Downtown and how much does it cost?

Yes. The hotel offers on-site self-parking and valet parking; the property's published self-parking and valet ranges are listed on the hotel's site.

Does Sheraton Phoenix Downtown provide airport shuttle service?

No. The hotel does not provide an airport shuttle, but it is roughly 4.2 miles from Phoenix Sky Harbor International Airport and alternative transport can be arranged.

Is Wi‑Fi included at Sheraton Phoenix Downtown?

The hotel offers free Wi‑Fi in public areas and in-room Wi‑Fi is available to guests; some booking sites list in-room Wi‑Fi as a paid amenity, so check your rate details.

Is Sheraton Phoenix Downtown a smoke-free hotel?

Yes. The property is smoke-free.

Does Sheraton Phoenix Downtown allow pets?

Yes. The hotel welcomes dogs with a non-refundable pet fee, a maximum pet weight limit, and a one-dog-per-room policy; service animals are exempt from fees.

What fitness facilities are available at Sheraton Phoenix Downtown?

Sheraton Fitness is a 3,200-square-foot, 24-hour fitness center with TechnoGym cardio equipment and complimentary access for hotel guests.

How can I contact BookResorts for help booking Sheraton Phoenix Downtown?

BookResorts agents are available 24/7 at +1 (888) 605-1350 to help with reservations and questions.

Age policy & families

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Are children allowed to stay at Sheraton Phoenix Downtown?

Yes. Booking sources and the hotel list Sheraton Phoenix Downtown as welcoming children of all ages.

Is Sheraton Phoenix Downtown a family-friendly hotel?

The hotel welcomes families but is positioned primarily for business travelers; it has a compact rooftop pool and no on-site kids club.

At Sheraton Phoenix Downtown, are children charged the same as adults?

Some booking sites list that children 12 and older are charged as adults, so check the specific rate rules when booking.

Does Sheraton Phoenix Downtown have a kids club or child care services?

No. The property does not list an on-site kids club or supervised child care services.

Can families use the rooftop pool at Sheraton Phoenix Downtown?

Yes; the rooftop heated lap pool is listed as complimentary for hotel guests, though the hotel also runs occasional adults-only pool events like a seasonal 'Splash After Dark' party.

Are family rooms or suites available at Sheraton Phoenix Downtown?

Yes. The property offers larger options such as Executive Suite, 1 Bedroom, City View and various Club Suite and Presidential Suite configurations that can accommodate families; check the specific room's bed setup when booking.

Does Sheraton Phoenix Downtown provide cribs or rollaway beds for children?

The hotel's published materials do not specify crib or rollaway bed availability, so contact the hotel or your booking agent to confirm before arrival.

Are the hotel restaurants at Sheraton Phoenix Downtown suitable for families?

Yes. Carcara, &More by Sheraton, and Breeze Bar welcome guests of all ages, and Carcara serves breakfast, lunch, brunch and dinner during posted hours.

Check-in & hotel policies

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What are the check-in procedures at Sheraton Phoenix Downtown?

Check-in begins at 4:00 pm; a government-issued photo ID and a credit card (or deposit) may be required at check-in for incidentals.

Can I arrive late to Sheraton Phoenix Downtown?

The front desk is available 24 hours, but guests arriving after 11:00 pm on check-in day are advised to contact the property in advance.

Is late check-out available at Sheraton Phoenix Downtown?

The hotel advertises guaranteed early check-in and late check-out; late check-out may be subject to availability and fees.

What payment methods does Sheraton Phoenix Downtown accept?

The property accepts major credit cards; some booking sources note that cash is not accepted, so plan to use a card at check-in.

Is Sheraton Phoenix Downtown smoke-free and are there designated smoking areas?

The hotel is smoke-free; specific designated smoking areas are not listed in the hotel's published materials.

Does Sheraton Phoenix Downtown charge a resort or destination fee?

Some third-party reviews note a daily destination fee in addition to other charges, but the hotel's official site should be checked or ask your booking agent for current details.

Can I request housekeeping during my stay at Sheraton Phoenix Downtown?

Yes. Housekeeping is available on request, including changes of bed sheets on request per the property's published information.

Are accessible rooms available at Sheraton Phoenix Downtown?

Yes. The hotel offers multiple mobility- and hearing-accessible room types, including rooms with roll-in showers and tub options.

Does Sheraton Phoenix Downtown have a 24-hour front desk?

Yes. The property lists a 24-hour front desk and multilingual staff.

How do I arrange parking at Sheraton Phoenix Downtown?

On-site self-parking and valet options are available; the hotel's published daily rate ranges and accessible parking are noted on its site.

Is there an incidental hold at check-in at Sheraton Phoenix Downtown?

A credit card or deposit may be required at check-in to cover incidental charges, per published booking procedures.

Rooms & suites overview

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What room types are available at Sheraton Phoenix Downtown?

The hotel offers a range of rooms and suites including Traditional Room, Premium Room, Club Room, multiple Club Suites and Executive Suite, 1 Bedroom, City View, plus a Presidential Suite and several mobility/hearing-accessible room types.

What is included in a Club Room or Club Suite at Sheraton Phoenix Downtown?

Club-level rooms and suites provide access to the Sheraton Club lounge for eligible Marriott Bonvoy members or paid access; the Sheraton Club offers food and beverage service during posted hours.

Can you describe the Executive Suite, 1 Bedroom, City View at Sheraton Phoenix Downtown?

The Executive Suite, 1 Bedroom, City View accommodates up to 5 guests and has configurations that include 1 King Bed and 1 Double Sofa Bed or 2 Double Beds; it is listed as offering city views.

What suite options does Sheraton Phoenix Downtown offer for larger groups?

Larger options include Club Suite, 1 Bedroom and the Presidential Suite, 1 Bedroom, City View; check individual room descriptions for exact bed layouts and guest capacity.

Does Sheraton Phoenix Downtown offer accessible rooms?

Yes. The property lists multiple accessible rooms such as Traditional Room (Mobility/Hearing Access, Roll-in Shwr) and Club Room (Mobility/Hearing Access, Roll-in Shwr).

Are in-room amenities like Wi‑Fi included in Sheraton Phoenix Downtown rooms?

In-room Wi‑Fi is available to guests; free Wi‑Fi in public areas is widely listed, while some sites report in-room Wi‑Fi may have a nightly charge, so confirm with your rate.

How many rooms does Sheraton Phoenix Downtown have?

The property offers roughly 1,003 rooms across its high-rise tower.

Do Sheraton Phoenix Downtown rooms have city views?

Some room types, including the Executive Suite, 1 Bedroom, City View and the Presidential Suite, 1 Bedroom, City View, are specifically listed as offering city views.

Can I request a specific bed configuration at Sheraton Phoenix Downtown?

Many room types list bed options (for example, Traditional Room: 1 King Bed or 2 Double Beds); request your preferred configuration when booking or check with your agent for availability.

Are rollaway beds or sofa beds available in Sheraton Phoenix Downtown rooms?

Some suites list a Double Sofa Bed as part of their configuration; for rollaway availability and fees, contact the hotel or your booking agent to confirm.

Room by room

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Traditional Room

What is the Traditional Room at Sheraton Phoenix Downtown like?

The Traditional Room is a 325 sq. ft. one-bedroom room with climate-controlled heating and air conditioning and views over downtown Phoenix . It is set up for both business and leisure stays, with blackout drapes, a down comforter and hypo-allergenic bedding.

How are the beds arranged, and how many guests does the room sleep?

You can choose 1 King Bed or 2 Double Beds . The room sleeps up to 4 guests , and a rollaway/extra bed can be added for a surcharge. Two double beds suit a family or colleagues sharing, while the king suits couples and solo travelers.

Is the Traditional Room suitable for families?

Yes. The room sleeps four, a free crib is available for little ones, and the two-double-bed layout gives everyone their own space. The hotel's rooftop pool and sundeck are complimentary for guests, and downtown attractions such as Arizona Center are a short walk away.

What is the bathroom like, and are accessible features available?

The private bathroom has a shower , towels, a hair dryer and designer toiletries. Accessibility features are offered where required, including a bathroom grab bar, height-adjustable showerhead, lever door handles, low-height door lock, low-height bathroom outlets and a low-height view port in the door. Closed captioned TV is also provided.

What can I use in the room for entertainment and refreshments?

The room has a 65-inch flat-screen TV with premium channels and pay movies. It also has a coffee/tea maker and a refrigerator, so you can have a morning brew and keep drinks cool without leaving the room.

What hotel facilities are included with my stay?

Hotel guests have complimentary use of Sheraton Fitness , a 3,200-square-foot gym open 24 hours, and of the outdoor rooftop heated lap pool and sundeck. On-site dining includes Carcara , the &More by Sheraton lobby coffee shop and market, and the rooftop Breeze Bar for grill fare and cocktails by the pool.

How close is the hotel to the Phoenix Convention Center and local attractions?

The hotel at 340 North 3rd Street is about a 5-minute walk from the Phoenix Convention Center . Arizona Center and the ASU Downtown campus are about 2 minutes away on foot. Footprint Center is roughly 8 minutes' walk and Chase Field about 10 to 11 minutes.

How do I get to the hotel from Phoenix Sky Harbor Airport?

The airport is about 4.2 miles away, roughly a 10 to 14 minute drive. The hotel does not run its own airport shuttle , but an Execucar transfer is available on request. You can also take the free PHX Sky Train to the 44th Street/Washington light rail station, then ride to the downtown stop, about a 6-minute walk from the hotel.

What are check-in and check-out times, and what should I know about parking?

Check-in is from 4:00 pm and check-out is at 11:00 am , with the front desk open 24 hours. Guests must be 21 or older to check in, and the hotel is smoke-free. On-site self-parking and valet are available for a daily fee, so allow for that in your budget.

Premium Room

What does the Premium Room at Sheraton Phoenix Downtown look out on?

The Premium Room is a city-view room looking over downtown Phoenix. Blackout drapes let you darken the room when you want to sleep. The hotel sits at 340 North 3rd Street, so you are in the middle of the downtown core.

How are the beds arranged and how many people can the room sleep?

You can choose 1 King Bed or 2 Double Beds . The Premium Room at 325 sq. ft. sleeps 4 guests . A rollaway/extra bed can be added for a surcharge, and a crib is available free of charge.

What is the bathroom like?

The room has a private bathroom with a shower , designer toiletries, towels and a hair dryer. Accessible features are available where required. These include a height-adjustable showerhead, low-height electrical outlets in the bathroom, lever door handles, a low-height door lock and a low-height view port in the door.

What is in the room to make a stay comfortable?

You get a 65-inch flat-screen TV with premium channels, closed captioning and pay movies. There is also a coffee and tea maker , a refrigerator and room service. Bedding includes a down comforter and hypo-allergenic linens, with sheets changed on request. The room is climate-controlled for both heating and cooling, and in-room Wi-Fi is available to guests.

Is the Premium Room suitable for families?

Yes, for smaller families. The room sleeps four and offers a free crib on request, and a rollaway bed is available for a surcharge. Children of all ages are welcome, and children 12 and over are charged as adults. The hotel is geared mainly towards business travelers and its rooftop pool is fairly small, so it suits families who plan to spend their days out in the city.

What can guests use around the hotel during their stay?

Hotel guests can use the heated rooftop lap pool and its sundeck at no charge. The pool is on the fourth floor, and the Breeze Bar next to it serves grill fare and cocktails. Sheraton Fitness , a 3,200-square-foot gym, is complimentary and open to guests 24 hours a day. Downstairs you will find Carcara, the signature restaurant serving Sonoran-inspired cuisine, and &More by Sheraton, a coffee shop, market and bar in the lobby.

What is within walking distance of Sheraton Phoenix Downtown?

The hotel is about a 5-minute walk from the Phoenix Convention Center . Arizona Center and the Arizona State University Downtown campus are each roughly a 2-minute walk. The Herberger Theater Center and Roosevelt Row arts district are close by. Footprint Center is about 0.5 miles away and Chase Field about 0.6 miles. The light rail station is roughly a 6-minute walk.

How do I get to the hotel from the airport, and what does parking cost?

Phoenix Sky Harbor International Airport is about 4.2 miles away , a drive of roughly 10 to 14 minutes. The hotel has no airport shuttle, but it offers an Execucar transfer on request. The PHX Sky Train also connects the light rail to the airport. On-site self-parking is $36–$51 per day and valet parking is $46–$61 per day .

What are check-in and check-out times, and are there any charges I should know about?

Check-in is at 4:00 pm and check-out is at 11:00 am , and the front desk is staffed around the clock. Guests must be at least 21 to check in. A government-issued photo ID and a card or deposit for incidentals may be required. Late check-out is available for a fee, subject to availability. Breakfast is not generally included, and a daily destination fee may apply on top of parking.

Club Room

How are the beds arranged in the Club Room, and how many guests does it sleep?

The Club Room at Sheraton Phoenix Downtown offers 1 King Bed or 2 Double Beds and sleeps up to 4 guests in 325 sq. ft. Bedding is hypo-allergenic with a down comforter. A rollaway or extra bed can be added for a surcharge.

What does the Club Room look out on?

The Club Room overlooks downtown Phoenix . Blackout drapes let you darken the room for sleep, and heating and air conditioning are climate-controlled.

What is included with a Club Room that a standard room does not offer?

The main difference is Sheraton Club lounge access , which includes a buffet breakfast and light refreshments . The lounge is open 6:00 AM to 10:00 PM. Breakfast is not generally included in the rate for other rooms.

What is the bathroom like, and is the room accessible?

The private bathroom has a shower, bathrobes, towels, designer toiletries and a hair dryer. Accessibility features include a height-adjustable showerhead , lever door handles, a low-height door lock, low-height electrical outlets in the bathroom and a low-height view port in the door. The TV supports closed captioning.

Is the Club Room a good choice for families or couples?

With two double beds or one king and space for four guests, it works for couples, small families or colleagues travelling together. Children of all ages are welcome, and children 12 and over are charged as adults. Note that the rooftop pool is on the small side. Pets up to 40 lbs are welcome for a fee.

What entertainment and connectivity are in the room?

You get a 65-inch flat-screen TV with premium channels and pay movies. In-room Wi-Fi is available, and Wi-Fi in public areas is free.

What can I do at the hotel besides relax in the room?

Guests can use the rooftop heated lap pool and sundeck on the fourth floor, and Sheraton Fitness , a 3,200 sq. ft. gym with 24-hour guest access. Dining includes Carcara for Sonoran-inspired cuisine, &More by Sheraton in the lobby for coffee, small plates and cocktails, and the poolside Breeze Bar. There is no on-site spa.

How close is the Club Room to the Convention Center, ballpark and light rail?

The hotel is at 340 North 3rd Street, about a 5-minute walk from the Phoenix Convention Center . Arizona Center is a 2-minute walk, and Chase Field is roughly 10–11 minutes on foot. Footprint Center is about 0.5 miles away. The light rail's Downtown Phoenix Hub is about a 6-minute walk.

How do I get from the airport, and what are check-in times and parking costs?

Phoenix Sky Harbor International Airport is about 4.2 miles away. The hotel has no airport shuttle , but an Execucar transfer is available on request. Light rail connects to the free PHX Sky Train. Check-in is 4:00 pm and check-out is 11:00 am . Self-parking is $36–$51 a day and valet is $46–$61, with accessible parking on site.

Executive Suite, 1 Bedroom, City View

What does the Executive Suite at Sheraton Phoenix Downtown look out on?

This suite has a City View over downtown Phoenix. The hotel sits at 340 North 3rd Street, in the middle of the downtown core, so the outlook is urban rather than a desert or pool view. Blackout drapes let you darken the room fully when you want to sleep.

How are the beds arranged, and how many people can the suite sleep?

The suite sleeps up to 5 guests . You can choose 1 King Bed and 1 Double Sofa Bed, or 2 Double Beds , depending on your party. A rollaway/extra bed can be added for a surcharge, and a free crib is available for little ones.

How big is the suite and how is it laid out?

The Executive Suite, 1 Bedroom, measures 728 sq. ft. It has one bedroom plus a living space, which gives you more room to spread out than a standard guest room. That suits business travelers who need a place to work or small groups sharing the suite.

What is the bathroom like, and does the suite have accessibility features?

The private bathroom has a shower, designer toiletries, a hair dryer and towels. The suite also offers accessibility features : a height-adjustable showerhead, lever door handles, a low-height door lock, low-height electrical outlets in the bathroom and a low-height view port in the door.

Is this suite a good choice for families?

Yes, it can work well. It sleeps five, a free crib is offered, and rollaway beds are available for a surcharge. Hypo-allergenic bedding and down comforters are provided. Children of all ages are welcome, and the hotel is steps from downtown attractions such as Arizona Science Center, about 0.4–0.5 miles away. The rooftop pool is on the smaller side, so it is better for a cooling dip than for a full day of play.

What in-room comforts can I expect?

You get a 65-inch flat-screen TV with premium channels, closed captioning and pay movies. There is also a refrigerator and a coffee/tea maker . Air conditioning and heating are climate-controlled, and bed sheets are changed on request.

Can I use the pool and fitness center during my stay?

Yes. The outdoor heated rooftop lap pool on the fourth floor, with its sundeck, and Sheraton Fitness are both complimentary for hotel guests. The fitness center is a 3,200-square-foot space with TechnoGym cardio equipment and 24-hour guest access. Breeze Bar, the poolside bar and grill, is beside the pool.

Where can I eat without leaving the hotel?

Carcara is the signature restaurant, serving Sonoran-inspired, Native American-influenced cuisine for breakfast daily, lunch on weekdays and brunch on weekends, then dinner and a bar in the evening. &More by Sheraton in the lobby is a coffee shop, grab-and-go market and bar. Breeze Bar serves grill fare and cocktails by the rooftop pool.

How far is the hotel from the airport and the main downtown sights?

Phoenix Sky Harbor International Airport is about 4.2 miles away. The hotel has no airport shuttle, but Execucar transportation is available on request. The Phoenix Convention Center is a 5-minute walk, and Arizona Center and the ASU Downtown campus are about 2 minutes on foot. Chase Field is roughly 0.6 miles away, and the light rail is about a 6-minute walk.

What are check-in times and parking options for this suite?

Check-in is at 4:00 pm and check-out at 11:00 am , and the minimum check-in age is 21. Self-parking is listed at $36–$51 per day and valet at $46–$61 per day . Accessible and van-accessible parking is available on site.

Club Suite, 1 Bedroom

How are the beds arranged in the Club Suite, 1 Bedroom, and how many people does it sleep?

The suite has a private bedroom with 1 king bed and a separate seating area with a double sofa bed . Together they sleep up to 4 guests in 728 sq. ft. The king bed comes with hypo-allergenic bedding and a down comforter, and sheets are changed on request.

Is the Club Suite suitable for families with children?

Yes, it works well for families. The suite offers a free crib , and a rollaway/extra bed can be added for a surcharge. The double sofa bed gives the family a second sleeping space apart from the bedroom. Children are welcome at Sheraton Phoenix Downtown, and guests aged 12 and over may be charged as adults.

What accessibility features does this suite have?

The suite is designed with accessibility in mind. It has wheelchair accessibility , lever door handles , a low-height door lock and a low-height view port in the door . The bathroom has a height-adjustable showerhead and low-height electrical outlets . The TV offers closed captioning. Accessible and van-accessible parking is also available on site.

What is the bathroom like?

The suite has a private bathroom with a shower and a height-adjustable showerhead. It is stocked with designer toiletries , fresh towels and a hair dryer.

What entertainment and in-room conveniences come with the suite?

You get a 65-inch flat-screen TV with premium channels, closed captioning and pay movies. There is a coffee/tea maker and a refrigerator for drinks and snacks. Air conditioning and heating are climate-controlled, and blackout drapes help with sleep.

What can I use at the hotel during my stay besides the room?

Hotel guests can use the outdoor heated rooftop lap pool on the fourth floor, with a sundeck and a poolside bar, at no extra charge. They can also use Sheraton Fitness , a 3,200-sq-ft gym with 24-hour access. On-site dining includes Carcara , serving Sonoran-inspired cuisine, and &More by Sheraton , the lobby coffee shop, market and bar.

Where is Sheraton Phoenix Downtown and how do I get there from the airport?

The hotel is at 340 North 3rd Street in downtown Phoenix, about a 5-minute walk from the Phoenix Convention Center . Phoenix Sky Harbor International Airport is roughly 4.2 miles away. The hotel has no airport shuttle, but Execucar transportation can be arranged on request. The PHX Sky Train also links the light rail to the airport.

What is within walking distance of the hotel?

Arizona Center and Arizona State University's downtown campus are about a 2-minute walk away. The Herberger Theater Center is very close, and Roosevelt Row arts district is about 0.2 miles. Footprint Center is about 0.5 miles and Chase Field about 0.6 miles. Light rail at the Downtown Phoenix hub is roughly a 6-minute walk.

What are check-in, check-out and parking arrangements?

Check-in is from 4:00 pm and check-out is at 11:00 am . The minimum age to check in is 21, and a photo ID and a payment card are needed at the desk. Self-parking is $36–$51 per day and valet is $46–$61 per day .

Club Suite

How are the beds arranged in the Club Suite, and how many people does it sleep?

The Club Suite at Sheraton Phoenix Downtown is a one-bedroom suite with 2 Double Beds and sleeps up to 5 guests . A rollaway/extra bed can be added for a surcharge, and a free crib is available for little ones.

Is the Club Suite suitable for wheelchair users?

Yes, this suite is set up with accessibility in mind. It has a height-adjustable showerhead , lever door handles , a low-height door lock , low-height electrical outlets in the bathroom and a low-height view port in the door . The TV also offers closed captioning.

What is the bathroom like in the Club Suite?

The private bathroom has a shower with a height-adjustable head, along with towels, designer toiletries and a hair dryer.

Is the Club Suite a good choice for families?

It can work well. The suite sleeps five on two double beds, offers a free crib and has a refrigerator for keeping drinks and snacks handy. Children of all ages are welcome at the hotel, and children 12 and over are charged as adults. The hotel's heated rooftop lap pool is complimentary for guests.

What comforts and conveniences are in the suite?

Expect a 65-inch flat-screen TV with premium channels and pay movies, a coffee/tea maker , a refrigerator and limited-hours room service . For sleep, there are blackout drapes, a down comforter, hypo-allergenic bedding and climate-controlled heating and air conditioning. In-room Wi-Fi is offered to guests, with free Wi-Fi in public areas.

What are check-in and check-out times, and what do I need at the front desk?

Check-in is from 4:00 pm and check-out is at 11:00 am. The front desk is staffed around the clock, though guests arriving after 11 pm are advised to contact the hotel in advance. The minimum check-in age is 21, and a government-issued photo ID and a card or cash deposit may be required for incidentals. Late check-out is subject to availability and may carry a fee.

Where can I eat and drink without leaving Sheraton Phoenix Downtown?

Carcara is the signature restaurant, serving Sonoran-inspired, Native American-influenced cuisine for breakfast, lunch or weekend brunch, and dinner. &More by Sheraton in the lobby is part coffee shop, part grab-and-go market and part bar. Breeze Bar by the rooftop pool serves craft cocktails and grill fare with downtown views, with hours that depend on the weather.

How do I get here from the airport, and is parking available?

The hotel is about 4.2 miles from Phoenix Sky Harbor International Airport and has no airport shuttle, though Execucar transport is offered on request. Alternatively, the light rail connects to the free PHX Sky Train, and the Downtown Phoenix Hub is about a 6-minute walk away. On-site parking is available at $36–$51 per day for self-parking and $46–$61 for valet , including accessible and van-accessible spaces.

What is within walking distance of the hotel?

The Phoenix Convention Center is about a 5-minute walk, and Arizona Center and the ASU Downtown campus are each about 2 minutes away. Footprint Center is about 0.5 miles and Chase Field about 0.6 miles away. Herberger Theater Center and the Roosevelt Row arts district are also close.

Can I bring my dog to the Club Suite?

Pets are welcome. Marriott lists a non-refundable pet fee of $100 per stay , with a limit of one dog per room and a maximum weight of 40 lbs . Service animals are exempt from fees. The hotel is otherwise smoke-free.

Presidential Suite, 1 Bedroom, City View

What does the Presidential Suite at Sheraton Phoenix Downtown look out on?

This one-bedroom suite has a city view over downtown Phoenix. The hotel sits at 340 North 3rd Street in the middle of the downtown core, so the outlook is urban rather than desert or coastal. Blackout drapes let you darken the room when you want to sleep.

How are the beds arranged and how many guests does the suite sleep?

The bedroom has 1 double bed , and the suite sleeps 4 guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for infants. Bedding is hypo-allergenic with a down comforter, and sheets are changed on request.

What accessibility features does this suite offer?

The suite is set up for wheelchair accessibility . It has lever door handles, a low-height door lock, a low-height view port in the door, and low-height electrical outlets in the bathroom. The bathroom also has a height-adjustable showerhead , and the TV supports closed captioning.

What is the bathroom like?

It is a private bathroom with a shower , stocked with towels, designer toiletries and a hair dryer. The showerhead is height-adjustable and the electrical outlets are set at a low height.

What can I do in the suite for entertainment and refreshments?

The suite has a 65-inch flat-screen TV with premium channels and pay movies. A coffee and tea maker and a refrigerator cover light refreshments. Room service is available on a limited basis.

Is the Presidential Suite a good choice for families?

It can work well. It sleeps four, a free crib is available, and a rollaway can be added for a surcharge. Children of all ages are welcome, though children 12 and over are charged as adults on some booking sites. The hotel's rooftop heated lap pool on the fourth floor is on the small side, so it suits a quick swim better than a long pool day.

What are check-in and check-out times, and is there an age requirement?

Check-in is from 4:00 pm and check-out is at 11:00 am , with the front desk staffed 24 hours. Guests arriving after 11:00 pm should tell the hotel in advance. The minimum age to check in is 21 . Late check-out may be arranged for a fee, subject to availability.

How do I get here from the airport, and what does parking cost?

Phoenix Sky Harbor International Airport is about 4.2 miles away , roughly a 10 to 14 minute drive. The hotel has no airport shuttle, though a car service (Execucar) can be arranged on request. Self-parking is listed at $36–$51 per day and valet at $46–$61 per day, with accessible and van-accessible spaces on site.

Where can I eat and drink at the hotel, and what is within walking distance?

On site, Carcara serves Sonoran-inspired cuisine, &More by Sheraton in the lobby offers coffee, small plates and drinks, and Breeze Bar serves cocktails and grill fare by the rooftop pool. The Phoenix Convention Center is about a 5-minute walk, Arizona Center and the ASU Downtown campus about 2 minutes, and Chase Field roughly 10 to 11 minutes. The nearest light rail station is about a 6-minute walk.

Traditional Room (Mobility/Hearing Access, Roll-in Shwr)

How are the beds arranged in the Traditional Room (Mobility/Hearing Access, Roll-in Shower)?

You can choose 1 King Bed or 2 Double Beds , and the room is set up for up to four guests . Bedding is hypo-allergenic with a down comforter, and sheets are changed on request. A rollaway/extra bed is available for a surcharge .

What accessibility features does the bathroom have?

The private bathroom has a roll-in shower with a height-adjustable showerhead , a grab bar near the toilet and low-height electrical outlets . Designer toiletries, towels and a hair dryer are provided.

What else is adapted for mobility and hearing needs in the room?

The door has lever handles , a low-height lock and a low-height view port . The 65-inch TV offers closed captioning . At 323 sq. ft., the room is laid out with circulation space in mind. Accessible and van-accessible parking is also available on site at Sheraton Phoenix Downtown.

Is this room suitable for families?

Yes. A complimentary crib is available, and a rollaway bed can be added for a surcharge. The hotel welcomes children of all ages, and children 12 and over are charged as adults on some booking sites. The rooftop pool is on the smaller side, so it suits a relaxed swim better than a big family splash.

What is there to eat and drink at the hotel?

Carcara is the signature restaurant, serving Sonoran-inspired cuisine with breakfast daily and lunch or brunch depending on the day. &More by Sheraton in the lobby is part coffee shop, part grab-and-go market and part bar. Breeze Bar by the rooftop pool serves grill fare and cocktails with downtown views.

What can I use at the pool and fitness center?

The heated outdoor lap pool on the fourth floor has a sundeck and lounge area, and it is complimentary for hotel guests. Sheraton Fitness is a 3,200-square-foot gym with TechnoGym cardio equipment and 24-hour access for guests, also complimentary.

What is within walking distance of the hotel?

The Phoenix Convention Center is about a 5-minute walk. Arizona Center and the ASU Downtown campus are about 2 minutes away. Footprint Center is about 8 minutes on foot and Chase Field about 10–11 minutes. The light rail's Downtown Phoenix hub is roughly a 6-minute walk.

How do I get here from the airport, and what does parking cost?

Phoenix Sky Harbor International Airport is roughly 4.2 miles away. The hotel has no airport shuttle , but Execucar transport is available on request, and the PHX Sky Train links the light rail to the airport. Parking at Marriott's listed rates is $36–$51 a day for self-parking and $46–$61 for valet .

What are check-in and check-out times, and are pets allowed?

Check-in is 4:00 pm and check-out is 11:00 am . The minimum check-in age is 21, and a photo ID and a card for incidentals are needed. Pets are welcome : dogs only, one per room, up to 40 lbs, with a non-refundable per-stay fee. Marriott's page gives that fee as $100. The hotel is smoke-free.

Premium Room (Mobility/, Tub)

What does the Premium Room (Mobility/, Tub) look out on?

The room has a city view over downtown Phoenix . Blackout drapes let you darken the room when you want to sleep in.

How are the beds set up, and how many people can the room sleep?

The room has 2 Double Beds and sleeps 4 guests in a 323 sq. ft. one-bedroom layout. A rollaway/extra bed can be added for a surcharge, and a crib is provided free of charge.

What accessibility features does the bathroom have?

The private bathroom is fitted for mobility needs. It has a grab bar near the toilet , a height-adjustable showerhead and low-height electrical outlets. Designer toiletries, towels and a hair dryer are provided. The room also has lever door handles, a low-height door lock, a low-height view port in the door and a closed captioned TV.

Is the room suitable for families?

Yes. Two double beds sleep four, a free crib is available, and a rollaway can be arranged for a surcharge. Hypo-allergenic bedding and a down comforter add comfort. Sheraton Phoenix Downtown welcomes children of all ages, though a pool review notes the rooftop pool is fairly small.

What can I use in the room for entertainment and refreshments?

There is a 65-inch flat-screen TV with premium channels and pay movies. A coffee/tea maker is in the room for drinks at your own pace.

Which hotel facilities are included with this room?

As a guest you can use Sheraton Fitness at no charge. It is a 3,200-square-foot gym with TechnoGym cardio equipment, open 24 hours. The heated rooftop lap pool and sundeck on the fourth floor are also complimentary for guests. The Breeze Bar is next to the pool for cocktails and grill fare.

Where can I eat and drink at Sheraton Phoenix Downtown?

Carcara is the signature restaurant, serving Sonoran-inspired cuisine with breakfast daily and dinner in the evening. &More by Sheraton in the lobby combines a coffee shop, a grab-and-go market and a bar. Breeze Bar serves grill fare and craft cocktails by the rooftop pool.

How walkable is the hotel to downtown Phoenix attractions?

The hotel is at 340 N 3rd Street, about a 5-minute walk from the Phoenix Convention Center . Arizona Center and the ASU Downtown campus are roughly 2 minutes away on foot. Footprint Center is about 8 minutes' walk and Chase Field about 10–11 minutes. The light rail's Downtown Phoenix hub is around 6 minutes away.

How do I get here from the airport, and what is parking like?

Phoenix Sky Harbor International Airport is about 4.2 miles away. The hotel has no airport shuttle, but Execucar transportation is available on request. Light rail with the free PHX Sky Train is another option. On-site parking is self-parking at $36–$51 per day or valet at $46–$61 per day . Accessible and van-accessible spaces are available. Check-in is from 4:00 pm and check-out is at 11:00 am.

Club Room (Mobility/, Tub)

What does the Club Room at Sheraton Phoenix Downtown look out on?

This Club Room has city views over downtown Phoenix. The hotel sits at 340 North 3rd Street in the middle of the downtown core, so you are looking at the urban skyline, not a garden or a pool.

How are the beds set up and how many guests does the room sleep?

You can choose 1 King or 2 Double Beds , and the room sleeps up to 4 guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones.

What accessibility features does this Club Room have?

The room is designed for guests with mobility needs. It has wheelchair accessibility, lever door handles, a low-height door lock, a low-height view port in the door and low-height electrical outlets in the bathroom . The TV offers closed captioning. The hotel also has accessible and van-accessible on-site parking.

What is the bathroom like?

The private bathroom has a height-adjustable showerhead and is built around the category's accessibility design. It comes with designer toiletries, towels and a hair dryer.

What in-room comforts can I expect?

The room has air conditioning and heating , blackout drapes, a down comforter and hypo-allergenic bedding. For entertainment there is a 65-inch flat-screen TV with premium channels and pay movies. A coffee/tea maker and refrigerator are in the room, and limited room service is offered.

Is the Club Room suitable for families?

Yes. The room sleeps four, offers a free crib and can take a rollaway bed for a surcharge. Children of all ages are welcome, and children 12 and over are charged as adults on some booking sites. The hotel's rooftop pool is on the smaller side, so it suits a short family stay better than a long one.

What are the check-in and check-out times, and is there an age requirement?

Check-in is at 4:00 PM and check-out is at 11:00 AM . The front desk is open 24 hours. The minimum age to check in is 21. A government-issued photo ID and a card or cash deposit may be needed for incidental charges. The hotel is smoke-free.

How far is the hotel from the Phoenix Convention Center and downtown attractions?

The hotel is about a 5-minute walk from the Phoenix Convention Center . Arizona Center and the ASU Downtown campus are about a 2-minute walk away. Footprint Center is about 0.5 miles, and Chase Field is roughly 0.6 miles, or a 10 to 11 minute walk.

Where can I eat and swim at the hotel?

Carcara is the signature restaurant, serving Sonoran-inspired cuisine for breakfast, lunch or brunch, and dinner. &More by Sheraton is the lobby coffee shop, market and bar. The rooftop Breeze Bar serves grill fare beside the fourth-floor heated lap pool. The pool and 24-hour Sheraton Fitness center are complimentary for hotel guests.

Does the hotel offer an airport shuttle or parking?

The hotel does not run an airport shuttle , but Execucar transportation can be arranged on request. Phoenix Sky Harbor is roughly 4.2 miles away. Self-parking is $36–$51 per day and valet is $46–$61 per day, according to Marriott's site.

Club Room (Mobility/Hearing Access, Roll-in Shwr)

What does the Club Room (Mobility/Hearing Access, Roll-in Shower) look out on?

This room has a city view over downtown Phoenix. The hotel sits at 340 North 3rd Street, about a 5-minute walk from the Phoenix Convention Center. Blackout drapes let you darken the room for sleeping.

How are the beds arranged and how many people can the room sleep?

The room has one king bed and sleeps up to 3 guests . A rollaway/extra bed can be added for a surcharge, and a free crib is available for little ones.

What is the bathroom like in this accessible room?

The private bathroom has a roll-in shower with a height-adjustable showerhead , designer toiletries, towels and a hair dryer. Electrical outlets in the bathroom are set at a low height.

Which accessibility features does the room offer?

The room is built for mobility and hearing access . It has lever door handles, a low-height door lock, a low-height view port in the door and wheelchair accessibility. The TV offers closed captioning . Accessible and van-accessible on-site parking is also available at the hotel.

What in-room comforts can I expect?

Expect a 65-inch flat-screen TV with premium channels and pay movies, a coffee/tea maker, a refrigerator and limited room service. The room also has climate-controlled heating and air conditioning, a down comforter and hypo-allergenic bedding.

Is this room suitable for families or a longer stay?

Yes. Children of all ages are welcome, and with one king bed, a free crib and an optional rollaway (surcharge) it works for a small family of up to three. The refrigerator and coffee/tea maker help on longer stays. Note that the rooftop pool is on the small side, so it is best suited to a quick swim.

What is there to eat and drink at Sheraton Phoenix Downtown?

The hotel's signature restaurant is Carcara , serving Sonoran-inspired cuisine with breakfast daily. The lobby has &More by Sheraton , a coffee shop, grab-and-go market and bar. The rooftop Breeze Bar serves cocktails and grill fare beside the pool.

How do I get here from Phoenix Sky Harbor Airport, and what about parking?

The airport is roughly 4.2 miles away, and the hotel does not run an airport shuttle. Execucar transport is available on request, and the light rail is about a 6-minute walk from the hotel. If you drive, self-parking is $36–$51 per day and valet is $46–$61 per day .

What are check-in and check-out times?

Check-in is from 4:00 pm and check-out is at 11:00 am . The front desk is open 24 hours. Guests must be at least 21 to check in and should bring a government-issued photo ID and a card for incidental charges.

Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

What does the Club Suite at Sheraton Phoenix Downtown look out on?

This suite has a city view over downtown Phoenix. Natural light fills the rooms, and blackout drapes let you darken the bedroom when you want to sleep in.

How are the beds arranged, and how many guests does the suite sleep?

The suite has one king bed in the bedroom and a double sofa bed in the living area. It sleeps up to four guests . A free crib is available, and a rollaway or extra bed can be added for a surcharge.

What is the bathroom like in this accessible Club Suite?

The private bathroom has a roll-in shower with a height-adjustable showerhead . Electrical outlets are set at a low height, and a low-height view port is fitted in the door. It also has designer toiletries, towels and a hair dryer.

What mobility and hearing features does the room have?

The suite is set up for wheelchair accessibility , with lever door handles, a low-height door lock and a low-height view port in the door. For hearing access, the TV has closed captioning . Accessible and van-accessible parking is available on site.

What is included for Club Suite guests?

You get access to the Sheraton Club lounge , which serves food and beverages including a breakfast buffet and is open from 6:00 AM to 10:00 PM. In the suite you'll find a 65-inch TV with premium channels, a coffee/tea maker and a refrigerator. Hotel guests can also use the 24-hour Sheraton Fitness center and the rooftop pool at no charge.

Is the suite a good fit for families or a longer stay?

The two sleeping areas, free crib and optional rollaway make it workable for a family. Children are welcome, and guests 12 and over are charged as adults. The living area, refrigerator and coffee/tea maker also help on a longer stay. Hypo-allergenic bedding and a down comforter are provided, and sheets are changed on request.

Where can I eat and swim without leaving the hotel?

The rooftop pool is a heated lap pool on the fourth floor with a sundeck, and the Breeze Bar serves grill fare beside it. Downstairs, Carcara serves Sonoran-inspired cuisine, and &More by Sheraton is a lobby coffee shop, market and bar. Hours vary by outlet and season.

How do I get to the suite from the airport, and what should I know about parking?

Sheraton Phoenix Downtown has no airport shuttle , and Phoenix Sky Harbor is roughly 4.2 miles away. Execucar transportation is available on request. Self-parking on Marriott's site runs $36–$51 per day and valet $46–$61 per day .

What are check-in details and what is nearby?

Check-in is at 4:00 PM and check-out at 11:00 AM . The minimum check-in age is 21, and a photo ID and a card for incidentals may be required. The hotel is smoke-free. The Phoenix Convention Center is about a 5-minute walk, and Arizona Center and the ASU Downtown campus are about 2 minutes away on foot. Chase Field is about a 10-minute walk.

Traditional Room (Mobility/, Tub)

What accessibility features does the Traditional Room (Mobility, Tub) at Sheraton Phoenix Downtown have?

The room is built for wheelchair access and includes lever door handles , a low-height door lock , a low-height view port in the door and low-height electrical outlets in the bathroom . The bathroom has a height-adjustable showerhead , and the TV offers closed captioning. For any specific accessibility requirement, the hotel team can help you before you arrive.

How are the beds arranged, and how many people can the room sleep?

The room has one king bed and sleeps up to three guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for families travelling with a baby. Bedding is hypo-allergenic with a down comforter, and sheets are changed on request.

Is this room a good fit for couples, families or business travellers?

It suits solo travellers, couples and business guests well, since the hotel is a 5-minute walk from the Phoenix Convention Center. Small families can use the free crib or a rollaway. The hotel's rooftop pool is on the small side, so it is better described as a convenient city base than a family resort.

What is the bathroom like?

The room has a private bathroom with a shower and a height-adjustable showerhead, plus low-height outlets. It is stocked with towels, designer toiletries and a hair dryer.

What is in the room for entertainment and refreshments?

You get a 65-inch flat-screen TV with premium channels and pay movies, a coffee/tea maker and a refrigerator . Room service runs during limited hours. Air conditioning and heating are climate-controlled, and blackout drapes help with daytime rest.

What are the check-in and check-out times?

Check-in is from 4:00 pm and check-out is at 11:00 am. The front desk is staffed around the clock, and guests arriving after 11:00 pm are advised to contact the hotel beforehand. The minimum check-in age is 21, and a photo ID and a card or deposit are needed for incidentals.

What are the parking options and costs?

Marriott's site quotes self-parking at $36–$51 per day and valet at $46–$61 per day . Accessible and van-accessible parking is available on site. A daily destination fee may also apply, so it helps to budget for it.

How do I get from Phoenix Sky Harbor Airport to the hotel?

The airport is roughly 4.2 miles away, about a 10–14 minute drive. The hotel has no airport shuttle , but Execucar transportation can be arranged on request. By rail, the free PHX Sky Train links the airport to the light rail, and the downtown light rail hub is about a 6-minute walk from the hotel.

What can I do at the hotel, and what is within walking distance?

On site there is the 3,200-square-foot Sheraton Fitness center with 24-hour guest access, a heated rooftop lap pool on the fourth floor and the Carcara restaurant. &More by Sheraton serves coffee, small plates and drinks in the lobby. On foot, Arizona Center and ASU's downtown campus are about 2 minutes away, and Footprint Center is about 8 minutes. Chase Field is a 10–11 minute walk.

Food & drink

9
Is breakfast included at Sheraton Phoenix Downtown?

Breakfast is not generally included with room rates; some packages or the Sheraton Club lounge (for eligible Marriott Bonvoy members or paid access) may include breakfast.

What dining options are available at Sheraton Phoenix Downtown?

On-site options include Carcara (Sonoran-inspired restaurant), &More by Sheraton (lobby coffee shop/market/bar), and Breeze Bar (rooftop poolside bar and grill).

What are Carcara's hours at Sheraton Phoenix Downtown?

Marriott lists Carcara open 6:00 AM–10:00 PM with breakfast 6:30–10:00 AM, lunch Mon–Fri 11:00 AM–2:00 PM, brunch Sat–Sun 10:30 AM–2:00 PM, and dinner/bar service in the evening.

Can I make a reservation at Carcara at Sheraton Phoenix Downtown?

Yes. Carcara accepts reservations via OpenTable and the restaurant phone listed on OpenTable is (602) 817-5400.

What is &More by Sheraton at Sheraton Phoenix Downtown?

&More by Sheraton is the hotel’s lobby coffee shop, grab-and-go market and bar serving breakfast items, pastries and specialty coffees in the morning and small plates, cocktails and local beers later in the day.

When is Breeze Bar open at Sheraton Phoenix Downtown?

Breeze Bar is a rooftop poolside bar typically open from 11:00 AM (ResortPass lists hours through 5:00 PM), and it operates subject to weather conditions.

Does Sheraton Phoenix Downtown offer vegetarian or special-diet options?

Yes. The hotel’s dining venues include vegetarian options; Carcara and &More offer plant-based choices alongside their regular menus.

Is room service available at Sheraton Phoenix Downtown?

The available information does not specify full room service; check with the hotel directly or with BookResorts agents for current in-room dining options.

Does the Sheraton Club lounge include food and drink at Sheraton Phoenix Downtown?

The Sheraton Club lounge (for eligible Marriott Bonvoy members or paid access) is listed as open 6:00 AM–10:00 PM and offers food and beverage service including a breakfast buffet.

Spa & wellness

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Does Sheraton Phoenix Downtown have an on-site spa?

No — multiple verified sources state there is no on-site spa at Sheraton Phoenix Downtown.

Are spa treatments available at Sheraton Phoenix Downtown through partners or off-site providers?

The property’s official information does not list a named on-site spa or regular partner spa; contact the hotel or BookResorts agents to ask about current off-site or vendor options.

Is there a fitness center at Sheraton Phoenix Downtown?

Yes. Sheraton Fitness is a 3,200-square-foot, 24-hour fitness center with TechnoGym equipment and complimentary access for hotel guests.

Does Sheraton Fitness at Sheraton Phoenix Downtown offer classes or trainers?

US News lists free fitness classes and premium fitness classes available for a fee, but for current schedules or personal training availability you should check with the hotel directly.

Are there relaxation or wellness amenities if there’s no spa at Sheraton Phoenix Downtown?

The hotel offers a fitness center and a rooftop pool/sundeck for relaxation; no on-site spa facilities are listed in verified sources.

Can Marriott Bonvoy elite members get lounge wellness perks at Sheraton Phoenix Downtown?

The Sheraton Club lounge offers food and beverage service for eligible Bonvoy members or paid access, but verified sources don’t list specific wellness perks tied to Bonvoy status.

Where can I book spa treatments if I want a full-service spa while staying at Sheraton Phoenix Downtown?

The hotel does not list an on-site spa; BookResorts agents or the hotel concierge can advise nearby full-service spas and help arrange bookings.

Is there a sauna, steam room, or hot tub at Sheraton Phoenix Downtown?

Verified property information does not list a sauna, steam room, or hot tub on-site.

Pools & on site

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Does Sheraton Phoenix Downtown have a swimming pool?

Yes. The hotel has one complimentary outdoor heated lap pool on the fourth-floor rooftop with a sundeck and lounge area.

What hours is the pool open at Sheraton Phoenix Downtown?

Published pool hours vary by source; Marriott’s listing shows 5:00 AM–11:00 PM, while third-party sellers list different hours. Contact the hotel or BookResorts agents for the current pool schedule.

Is the rooftop pool at Sheraton Phoenix Downtown heated?

Yes. The rooftop lap pool is described as a heated outdoor pool.

Is the pool at Sheraton Phoenix Downtown adults-only?

Sources conflict: some third-party profiles note an adults-only designation, but the hotel’s information also describes family access and a seasonal adults-only pool party. The hotel's adult-only status for regular pool use could not be independently confirmed.

Does Sheraton Phoenix Downtown host pool parties or special pool events?

Yes. The property hosts a seasonal ‘Splash After Dark’ rooftop pool party on select Saturday evenings that is described as an adults-only event and may require a separate pool pass.

Can non-guests use Sheraton Phoenix Downtown’s pool?

TripAdvisor reviews indicate the hotel has sold day passes to non-guests for use of the fitness center and pool; availability and policies may change, so check with the hotel or BookResorts agents.

Is there a poolside bar at Sheraton Phoenix Downtown?

Yes. Breeze Bar is the rooftop poolside cocktail bar and grill serving craft cocktails, frozen refreshments and grill fare, with listed start times around 11:00 AM and hours through midafternoon per some sellers.

Where is the pool located at Sheraton Phoenix Downtown and what are the views like?

The outdoor lap pool is on the fourth-floor rooftop/deck and offers downtown Phoenix views from the sundeck and lounge area.

Are towels and pool loungers provided at Sheraton Phoenix Downtown’s pool?

Verified sources note a sundeck and lounge area, but they do not explicitly list towel service; contact the hotel or BookResorts agents to confirm towel and lounger arrangements.

Weather & seasons

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When is the best time to visit Phoenix and stay at Sheraton Phoenix Downtown?

Many sources rate November through March as the best time to visit Phoenix for pleasant daytime temperatures and easy access to outdoor activities.

What is Phoenix weather like in summer if I’ll be at Sheraton Phoenix Downtown?

Summer (June–August) is the hottest period with average highs often over 100°F and the monsoon season brings dramatic afternoon thunderstorms in July and August.

How mild are winters around Sheraton Phoenix Downtown?

Winters are mild and sunny with average highs in the high 60s to low 70s Fahrenheit for December through February.

Is spring a good time to visit Sheraton Phoenix Downtown for outdoor activities?

Yes. Spring (March–May) is considered ideal for outdoor activities with daytime highs moving from the mid-70s into the mid-90s and desert wildflowers in bloom.

When is monsoon season near Sheraton Phoenix Downtown?

Monsoon season typically occurs in July and August, bringing increased humidity and afternoon thunderstorms.

What months are best for hiking if I’m staying at Sheraton Phoenix Downtown?

Hiking is best between October and April to avoid Phoenix’s extreme summer heat.

How does fall weather change for guests at Sheraton Phoenix Downtown?

Fall sees a gradual cooling from September into November, with average highs around the high 90s in September down to the mid-70s by November.

Will cold nights affect my stay at Sheraton Phoenix Downtown in winter?

Nights are generally cool but not extreme—winter daytime highs are mild and evenings are comfortably cool, though temperatures can be lower than daytime averages.

Getting there & around

10
How do I get to Sheraton Phoenix Downtown from Phoenix Sky Harbor Airport?

Sheraton Phoenix Downtown does not run an airport shuttle; the hotel is roughly 4.2 miles from Phoenix Sky Harbor, so you can take a taxi, rideshare, or public transit (light rail connections).

Is Sheraton Phoenix Downtown near the Phoenix Convention Center?

Yes. Sheraton Phoenix Downtown is about a 5-minute walk (roughly 0.2 miles) from the Phoenix Convention Center.

Does Sheraton Phoenix Downtown provide parking?

Yes. The hotel offers on-site self-parking and valet parking, and accessible and van-accessible spaces are available.

How much does parking cost at Sheraton Phoenix Downtown?

Marriott's site lists self-parking at approximately $36–$51 per day and valet at about $46–$61 per day; rates can vary so check at booking or on arrival.

Does Sheraton Phoenix Downtown have an airport shuttle?

No. The hotel does not provide an airport shuttle.

What public transit options are near Sheraton Phoenix Downtown?

The hotel is within walking distance of the Valley Metro Light Rail Downtown Hub (about a 6-minute walk) and is close to several Valley Metro bus stops for wider city connections.

What is the check-in and check-out time at Sheraton Phoenix Downtown?

Check-in at Sheraton Phoenix Downtown starts at 4:00 pm and check-out is at 11:00 am; the property also advertises guaranteed early check-in and late check-out for added flexibility.

Is there a minimum age to check in at Sheraton Phoenix Downtown?

Yes. Guests must be at least 21 years old to check in at Sheraton Phoenix Downtown.

Does Sheraton Phoenix Downtown accept cash at check-in?

The property accepts major credit cards; some third-party sources note cash is not accepted for incidentals, so bring a card or confirm payment options with the hotel.

Is Sheraton Phoenix Downtown a smoke-free property?

Yes. Sheraton Phoenix Downtown is a smoke-free hotel.

Things to do

10
What on-site activities are available at Sheraton Phoenix Downtown?

The hotel offers a fourth-floor outdoor heated lap pool with a sundeck, a 24-hour Sheraton Fitness center with TechnoGym equipment, and a business center; there is no verified on-site spa.

Can I use the Sheraton Phoenix Downtown pool if I'm not a guest?

Some third-party sellers and reviews note the hotel has sold day passes for pool and fitness use in the past, but availability and policies can vary, so check with the hotel or day-pass provider.

Are there family-friendly activities near Sheraton Phoenix Downtown?

Yes. Families are within walking distance of the Arizona Science Center, Heritage Square, and nearby museums, though the hotel's rooftop pool is small and the property is primarily marketed to business travelers.

What dining options are at Sheraton Phoenix Downtown?

On-site dining includes Carcara (Sonoran-inspired restaurant), &More by Sheraton (lobby coffee shop and bar), and the Breeze Bar poolside cocktail and grill bar.

Is there a spa at Sheraton Phoenix Downtown?

No verified on-site spa has been found for Sheraton Phoenix Downtown; listings that mention a spa appear to be templated or refer to other Sheraton properties.

What nearby sports and entertainment venues can I walk to from Sheraton Phoenix Downtown?

The hotel is within walking distance of Chase Field (about 10–11 minutes) and Footprint Center (about an 8-minute walk), making it convenient for games and concerts.

Can I go hiking from Sheraton Phoenix Downtown?

Yes. Camelback Mountain and other local hiking areas are accessible from downtown; longer desert hikes and popular spots like the Superstition Mountains are about a 45-minute drive.

Does Sheraton Phoenix Downtown offer fitness classes?

The Sheraton Fitness center lists free yoga mats and mentions free fitness classes and premium classes for a fee in third-party sources, but class schedules and fees should be confirmed with the hotel.

Are there seasonal pool events at Sheraton Phoenix Downtown?

Yes. The property has hosted a seasonal adults-only 'Splash After Dark' rooftop pool party on select Saturday evenings, which is a separate event with its own pass rather than the hotel's standard pool policy.

Weddings & celebrations

9
Does Sheraton Phoenix Downtown host weddings?

Yes. Sheraton Phoenix Downtown offers full wedding services including ceremonies, receptions, rehearsal dinners, and post-wedding brunches across indoor and outdoor event spaces.

What wedding venues does Sheraton Phoenix Downtown offer?

The hotel offers large indoor ballrooms such as the Phoenix Ballroom (27,170 sq ft) and an outdoor rooftop venue called Valley Overlook, among other meeting rooms and prefunction spaces.

How many guests can Sheraton Phoenix Downtown accommodate for a wedding?

The Phoenix Ballroom can accommodate up to 2,510 guests at maximum capacity, and the Valley Overlook outdoor venue can accommodate up to 450 guests.

What is included in Sheraton Phoenix Downtown's wedding site fee?

The wedding site fee includes use of a bridal suite, chairs, china, flatware, glassware, linens, tables, event planning, setup, and clean up, according to the hotel's wedding materials.

What does a typical wedding package at Sheraton Phoenix Downtown include?

Wedding packages listed for the hotel include two hors d'oeuvres per guest, a three-course meal, and a custom wedding cake made by the hotel's pastry chef.

Is there an outdoor wedding option at Sheraton Phoenix Downtown?

Yes. The Valley Overlook rooftop terrace is an outdoor event space available for ceremonies and receptions with skyline views.

Does Sheraton Phoenix Downtown provide a bridal suite?

Yes. A bridal suite is included as part of the wedding site fee.

What is the starting price for a wedding at Sheraton Phoenix Downtown?

Third-party wedding listings show wedding pricing starting at $11,950 for larger packages (often noted for 300+ guests); contact the hotel for current pricing and package details.

Can guests of all ages attend weddings at Sheraton Phoenix Downtown?

Yes. The hotel and its event spaces can host guests of all ages for wedding events.

Booking & prices

9
How can I book a room at Sheraton Phoenix Downtown?

You can book directly through Marriott or third-party booking sites, or contact BookResorts agents 24/7 at +1 (888) 605-1350 for independent booking assistance.

What are the standard room types at Sheraton Phoenix Downtown?

Room types include Traditional Room, Premium Room, Club Room, Executive Suite, Club Suite, Presidential Suite, and several mobility/hearing accessible room variants; exact bedding configurations vary by room type.

Is breakfast included when I book a room at Sheraton Phoenix Downtown?

Breakfast is not generally included in standard room rates; some packages or the Sheraton Club lounge may include breakfast, and a full breakfast fee is listed by one source at about $12–$18 per person.

Are there accessible rooms at Sheraton Phoenix Downtown?

Yes. The hotel offers multiple accessible room types, including mobility/hearing accessible rooms with roll-in showers and tubs; availability should be confirmed when booking.

Does Sheraton Phoenix Downtown charge a pet fee?

Yes. Marriott's official policy lists a non-refundable pet fee of $100 per stay, with a maximum dog weight of 40 lbs and one dog per room; service animals are exempt from fees.

Is in-room Wi‑Fi included with a room at Sheraton Phoenix Downtown?

In-room Wi‑Fi is available to guests, and public-area Wi‑Fi is listed as free; some third-party sites report in-room Wi‑Fi may carry a nightly fee, so check your booking details.

What are the payment methods accepted at Sheraton Phoenix Downtown?

The hotel accepts major credit cards (including Mastercard, Visa, American Express, Diners Club and JCB in third-party listings); check with the property about cash or debit policies for incidentals.

What are the check-in policies for late arrival at Sheraton Phoenix Downtown?

The front desk is available 24 hours, but guests planning to arrive after 11:00 pm on check-in day are advised to contact the property in advance.

Can I access the Sheraton Club lounge at Sheraton Phoenix Downtown?

The Sheraton Club is a private lounge for eligible Marriott Bonvoy elite members or by paid access; it typically offers a breakfast buffet and food and beverage service during set hours.

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Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Sheraton Phoenix Downtown after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

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BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Sheraton Phoenix Downtown.

Legal

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Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

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These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of Sheraton Phoenix Downtown. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Sheraton Phoenix Downtown or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

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