What’s included at Sheraton Phoenix Downtown — and what costs extra
The nightly rate at Sheraton Phoenix Downtown covers your room, access to the rooftop heated lap pool and Breeze Bar area (for registered guests), 24-hour access to Sheraton Fitness, and public-area Wi‑Fi. Extra charges commonly appear for parking (self or valet), in-room Wi‑Fi on some booking sites, food and drinks, certain Club/Club Suite privileges, pet fees, and event or resort/day passes.
In this guide
What the standard room rate includes
Your base rate pays for the room itself and standard in-room amenities listed at booking. The hotel lists in-room Wi‑Fi as available to guests and free Wi‑Fi in public areas, though some third-party sites show an in-room fee — confirm at booking.
Registered guests get complimentary access to the rooftop heated lap pool and the 24-hour Sheraton Fitness center during their stay, per the hotel's amenities descriptions.
- In-room occupancy for your booked room type (room-specific bed configuration applies)
- Access to rooftop outdoor heated lap pool (fourth-floor) and sundeck for hotel guests
- 24-hour Sheraton Fitness (3,200 sq ft, TechnoGym equipment) included
- Public-area Wi‑Fi (in-room Wi‑Fi: listed as included by Marriott; some sites list a nightly fee)
| Included | Notes |
|---|---|
| Rooftop lap pool access | Complimentary for registered guests; hours vary by source (Marriott lists 5:00–23:00) |
| Sheraton Fitness (gym) | 24-hour access; complimentary for guests |
| Public-area Wi‑Fi | Listed as free; in-room Wi‑Fi is available (confirm rate at check-in) |
Rooms, Club access, and upgrades
Sheraton Phoenix Downtown has many room types ranging from Traditional Room to Presidential Suite, and Club Rooms/Club Suites that may include access to the Sheraton Club lounge. The property lists exact room names such as Traditional Room, Premium Room, Club Room, Executive Suite, 1 Bedroom, City View, Club Suite, and Presidential Suite, among others.
Club access (Sheraton Club) is a separate benefit for elite Marriott Bonvoy members or for paid access; the Club offers food and beverage service and extended lounge hours. Confirm at booking whether Club access is included with your specific rate or requires an upgrade.
- Room names to look for: Traditional Room; Premium Room; Club Room; Executive Suite, 1 Bedroom, City View; Club Suite; Presidential Suite, 1 Bedroom, City View
- Club Room / Club Suite may include Sheraton Club lounge access (check rate details)
- Suites (Executive, Club Suite, Presidential) are larger and often priced higher; check bed configuration and max occupancy
| Room type (example) | What may cost extra |
|---|---|
| Traditional Room | Usually included in base rate |
| Club Room / Club Suite | May require extra for Club lounge access unless included in rate |
| Executive / Presidential Suites | Higher nightly rate; some suite perks vary by booking |
Dining: what's included and what you’ll pay extra for
Food and drink are not generally included in room rates. Sheraton Phoenix Downtown operates three on-site venues—Carcara (Sonoran-inspired restaurant), &More by Sheraton (lobby cafe/market/bar), and Breeze Bar (rooftop pool bar)—each with its own hours.
Breakfast, lunch, dinner, cocktails and room service are charged separately. Carcara and &More accept reservations or orders; Club lounge food (if you have Club access) is a separate included benefit only for eligible guests or paid access holders.
- Carcara: breakfast, lunch, brunch and dinner (hours vary by day); reservations accepted via OpenTable
- &More by Sheraton: lobby coffee shop, grab-and-go market and bar (early morning to midnight hours)
- Breeze Bar: rooftop poolside cocktails and grill fare (opens around late morning; weather-dependent)
- Room service, minibar items, and restaurant meals are additional
| Venue | Typical charge |
|---|---|
| Carcara (restaurant) | Meals billed to room or paid directly |
| &More by Sheraton (cafe/bar) | Coffee, pastries, small plates billed separately |
| Breeze Bar (poolside) | Poolside drinks and grill fare charged to room or paid |
Pool, rooftop events and day passes
The hotel’s single outdoor heated lap pool on the fourth-floor rooftop and its adjoining Breeze Bar are listed as complimentary for registered guests. The hotel does run seasonal pool events (for example, a recurring 'Splash After Dark' adults-only party) that require a separate pass.
Third-party sellers and reviewers note the hotel sells day passes for non-guests to use the pool and fitness center; policies, costs and availability for day passes or special event access can change, so check with the front desk or an official source before arriving.
- Rooftop pool: complimentary for hotel guests (exact hours vary by source)
- Seasonal pool events (adults-only) may require a separate Resort/Pool pass
- Day passes for non-guests have been reported by reviewers — confirm current policy and price with hotel
| Pool access item | Included or extra? |
|---|---|
| Standard daytime pool access for registered guests | Included |
| 'Splash After Dark' pool party or adults-only events | Requires separate pass (extra) |
| Day pass for non-guests | Often sold through third parties (extra) |
Fitness, business center and meeting spaces
Sheraton Fitness is a 3,200-square-foot, 24-hour fitness facility with TechnoGym interactive cardio equipment and is complimentary for hotel guests. Some premium fitness classes may be offered for a fee according to third-party sources.
The hotel has extensive meeting and event space (over 110,000 sq ft) including the Phoenix Ballroom and rooftop venues. Meeting rooms, ballroom rentals, wedding packages, and audiovisual services are charged separately and require event contracts with the hotel’s sales team.
- Sheraton Fitness: free for registered guests, open 24 hours
- Business center available; printing and other business services may incur charges (confirm on arrival)
- Meeting and ballroom spaces (Phoenix Ballroom, Valley of the Sun Ballroom, Valley Overlook terrace) are rented and priced per event
| Facility | Included for guests? |
|---|---|
| Sheraton Fitness (gym) | Yes — complimentary |
| Business center services (printing, shipping) | Often extra — check at the front desk |
| Meeting/ballroom rental and catering | Extra — requires booking through events team |
Parking, pets, deposits and other fees
On-site parking is not included in the room rate. The hotel lists self-parking and valet with specific daily ranges; these charges are administered by the hotel and shown at booking or check-in.
Pets are allowed (dogs only, per the property's pet policy) with a non-refundable pet fee per stay; the exact fee has varying figures on third-party sites but Marriott lists $100 per stay. The hotel may also require a credit card or cash deposit at check-in for incidentals.
- Self-parking and valet are charged daily (Marriott lists self-parking $36–$51/day; valet $46–$61/day).
- Pet fee: Marriott’s official page lists a non-refundable fee of $100 per stay for dogs up to 40 lbs (one dog per room); service animals are handled per policy.
- A government-issued photo ID and a card or deposit may be required at check-in for incidental charges
| Service | Typical extra charge (per Marriott) |
|---|---|
| Self-parking | $36–$51 per day |
| Valet parking | $46–$61 per day |
| Pet fee (dog) | $100 per stay (Marriott lists this amount) |
